horwich farrelly

Meet our People

insurance
Dianne Lai, Litigation Executive

After several years working in personal injury law, I was ready to seek a new challenge. I was eager to join a firm where I could use my skills and legal experience and I’d heard a lot about Horwich Farrelly’s reputation for career progression and promoting so it seemed like a good fit for me. The decision to join the company was one of the best I’ve ever made.

After attending an assessment day I was initially offered a role as a Junior Fee Earner and quickly progressed to a Litigation Executive, responsible for running my own caseload.

Dianne Lai

My career progression with the firm has been entirely organic, where, prior to each stage, my supervisor has assessed whether or not I have felt happy and confident to take on more work, or to handle different parts of the litigation progress.

It’s been a working, collaborative and supportive process. Not only are there training sessions and modules available that you can sit in on at any stage, but there are regular team meetings where the latest judicial cases are discussed to make sure we are up to date with the law and, in turn, provide accurate advice to our clients.

Expert defence barristers regularly hold seminars, in addition to senior members of the Costs and Credit Hire departments, so you feel prepared for different issues that might crop up in a case. On a day-to-day basis you really feel part of a team and no answer is too big or question too small.

Since joining Horwich Farrelly I’ve been provided with thorough internal training as to the litigation process in addition to Microsoft Excel training. I have also joined the Charity & Social Committee where I help organise company events and, as a result, have made a lot of new friends!

 

Michelle Wilkinson, Intelligence Analyst Supervisor

I wanted a career in a company where I could start from the bottom and work my way up. After doing some online research and looking at several companies within the legal industry, Horwich Farrelly looked like the best company to work for.

I started in the postroom in July 2010 and, within a year, I was promoted to Client Support Administrator within our Defendant team. From there I progressed to a role as an Intelligence Analyst in our Intel department where I was responsible for investigating potentially fraudulent claims.

Michelle Wilkinson

In autumn 2015, I became a part time Intelligence Analyst Supervisor where I had to train and mentor two Data Capture Analysts within the Intel department. My proudest moment came just three months later when, in January 2016, I was offered the role on a full time basis.

Horwich Farrelly has been really good at recognising my skills and potential and we’re always encouraged to apply for new opportunities that would help us progress within the firm.

The working atmosphere is professional but friendly. Team leaders are supportive and approachable and hard work is both appreciated and rewarded.

 

Karl Robinson, Associate

In 2004, I was doing an apprenticeship in business administration and part of the course involved being interviewed by a professional services organisation. The first interview I was offered was at Horwich Farrelly and the interview went so well that I started a position that very same day!

Initially I was working in our busy postroom, before moving into the costs department. Whilst there I worked as admin support and also as clerk to the Costs advocates. One of my biggest responsibilities was arranging diaries for the advocates attending hearings all over the country.

Karl Robinson

From there I moved into the infant settlement team, where I had a caseload of 150 files, dealing with quantum and costs disputes. During this time I also completed my Level 3 ILEX (Chartered Institute of Legal Executives) qualification.

Whilst working in the infant team I was offered the opportunity to move to the firm’s LSI (Low Severity Impact) team which I have been doing till present. In 2017 I was promoted to Associate.

My proudest moment to date was taking my first case to trial – on my own – and winning! I am now an experienced file handler with a case load of around 60 files. Without a doubt I wouldn’t be a senior member of the Counter Fraud team if it wasn’t for the opportunities I’ve been offered and the experience of working in different departments.

 

Debra Fitzakerley, Assistant Solicitor

I was previously working in the insurance sector but wanted to get into the legal sector, as I had a Law Degree and had passed my LPC (Legal Practice Course).

I joined Horwich Farrelly in April 2012 working in call handling where our team was responsible for making sure all incoming calls got through to the right person. I thought it might be daunting having to speak to Partners on the first day of a new job but I was put at ease right away.

Debra Fitzakerley

From there I quickly progressed through a number of roles including as an administrator within our Counter Fraud team, assistant on the Enforcement team and then on to a fee earning role.

By far my proudest moment to date was being awarded a training contract in 2015.

Horwich Farrelly has really supported my career development and I feel like each job I have had has helped prepare me for the next. In addition, I’m regularly asked if there is any additional training I would like to take up.

The atmosphere is focused and relaxed. You’re expected to work hard but you are rewarded in return.

 

Roseanne Boardman, Legal Cashier

After finishing school in 2005 I was getting ready to go to college to study A-Levels. However, my cousin, who was working within Horwich Farrelly’s training department at the time, suggested I apply for a summer job before continuing my studies.

My first job was working within the post room where I was the filing clerk to one of the firm’s partners. Whilst my plan was to leave at the end of the summer I enjoyed the job so much that I asked to stay on permanently.

Roseanne Boardman

From there I progressed into the Costs department where I worked as an administrator and also spent some time in a fee earning role with my own caseload of files. I then moved to Counter Fraud where I was responsible for billing their hourly rate files and providing training to others. I’ve since progressed to working as a Legal Cashier in the finance department.

In terms of training I’ve been taught how to touch type and the firm has also financed my NVQ Level 2 and 3 in Business Administration.

I love working here which is why I have stayed for over 10 years, making some good friends along the way. I’ve gained a lot more confidence and skills and, whilst I was never really sure what I wanted to do when I left school, Horwich Farrelly has given me a rewarding career spanning more than ten years.

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