MOTOR

We are not your typical law firm. We share our client’s desire to give their customers a straightforward experience, treating them fairly, honestly and openly. We pride ourselves on the positive feedback we get from policyholders. Our blend of technology and refined people skills ensures that we get the best out of every claim.

We know that our clients’ customers are the cornerstone of their business and our people before process approach helps reduce lifecycles from FNOL through to trial, as well as reducing indemnity spend and improving the experience for customers.

We have all aspects of volume claims covered, but major on personal injury and property damage. We know the OIC and MoJ Portals inside out and exploit all of the litigation tracks from small claims to multi track, where we get great results. We’re massively excited about the potential that the Intermediate Track presents, in terms of controlling claims spend.

Arguably, motor claims have never been as complicated since they now have a number of procedural pathways that they could pass through. This is a challenge to insurers. Whilst the claimant legal market has gone through a prolonged period of contraction and consolidation, for those firms that have persisted, there is now much less competition and they are ready to exploit the complexity.

It’s never been more important to partner with a law firm that sees the big picture.

Cross-Department approach

Our Motor team works closely with our dedicated Outsource, Counter Fraud, Credit Hire, Criminal, Recoveries, Catastrophic and Complex Injury and Costs departments to ensure cases are handled seamlessly from start to finish.

This collaboration across our expert teams positions us as a leading firm providing tailored legal solutions for the motor insurance sector.

At the same time, HF Motor pay attention to the little things, we look after your customers and make it easy for them in what can be a stressful experience.