Our scale and years of experience enable us to handle significant volumes of lower value matters whilst maintaining a high quality of service and containing indemnity spend for our clients.
We employ powerful propriety case management software to optimise productivity, support effective supervision, and maintain focus on shortening lifecycle – which is a significant factor in increasing indemnity spend.
Our strategies on Fast Track and Small Claims Track matters complement our Pre-Litigated and Portal strategies. For example, we recommend early interim payments and/or admissions are made wherever appropriate on non-Portal cases to make sure any case that litigates is dealt with within the SCT and costs are restricted.
Multi Track cases are handled only by the most experienced lawyers in the team, and the processes they employ incorporate ‘best practices’ derived from our market leading Large and Complex Injury Group (LACIG). We can also defend cases involving criminal prosecution following motor accidents to mitigate the impact on any parallel personal injury claim.
Targeted ‘know your opponent’ (KYO) strategies are a key part of our case handling in this area. We employ sophisticated data analysis tools to understand the tactics used by ‘problem’ firms and develop ‘end-to-end’ responses in conjunction with our clients. Recent KYO initiatives have targeted unnecessary psychological reports, premature disposal hearings and premature issue of proceedings.